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improve patient experience with THE core cares how-to workbook

Hospital leaders recognize that delivering an exceptional patient experience requires a coordinated, patient-centered approach—but sustaining meaningful improvements takes more than good intentions.

The Core CARES How-To Workbook provides a structured framework to help your organization:

  • Download: Gain access to a proven methodology for improving patient experience, backed by industry best practices and real-world success stories.
  • Plan: Implement a step-by-step strategy to align clinicians, staff, and hospital leadership around a culture of compassionate, patient-centered care.
  • Facilitate: Drive consistent, measurable improvements in patient experience through enhanced communication, collaboration, and accountability.
BONUS Worksheets & Templates
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Download | Plan | Implement

A step-by-step guide for how to plan, implement, and sustain a successful patient experience program.