Marcia Messer, RN, MBA
Clinical Operations and Strategy
Marcia Messer, MBA, MHA, founder of Messer & Associates, is a visionary healthcare executive with over 30 years of experience in Emergency Services as a clinician, consultant and administrator.
Marcia leads a team of experts, with a proven track record for optimizing ED operations, financial performance, quality and patient experience. With a philosophy of partnerships, we work alongside facility leaders to evaluate staffing patterns, skill mix, patient segmentation, workflow, quality metrics and patient experience, while simultaneously coaching frontline leaders and building high-performing teams.
As an administrator, Marcia’s expertise lies in strategic service line development that positions Emergency Services as a point of connection and integration to supports longitudinal care management goals, such as ED Geriatric Consult Programs, ED Observation Units and service line rationalization for programs such as Trauma.
A native of Kentucky, Marcia began her career as a nurse at the University of Kentucky. She currently resides in Charlotte where she is active in civic affairs and serves on non-profit boards.