With a deep understanding of LEAN methodology and patient flow, we can provide solutions to almost any issue that arises.
The process begins as soon as an agreement is reached. Our team will perform an on-site Throughput Assessment to identify opportunities before we start clinically. This ensures that solutions can be implemented immediately on contract go live.
Inpatient Command Center
For health systems with multiple hospital medicine service lines, Core has developed a command center model to create care synergy and cost efficiencies across the system. During evening hours, this command center can decompress nocturnists so they can focus on admissions and direct patient care. This centralized call center also serves as a first line of response for rural hospital transfers and post-acute facilities to allow a more cost-effective overnight staffing model. The goal of the command center is to address questions and concerns in a timely fashion. This model is an innovative approach to address the overnight needs of a hospital medicine program and provides a win-win solution to best support the hospital and ensure physician satisfaction.
A command center that sees ED tracking boards, hospital bed trackers, and HM/CC rounding lists is able to move care where it is needed within a market. APPs could be strategically shared between facilities, census loads could be balanced, and decisions could me made about flexible shift times. This command center would be very well positioned to identify volume surges as they happen and to implement surge plans to handle the volume. Perhaps most importantly, in the event of a mass casualty, pandemic, or other healthcare crisis, our command center would have a bird’s eye view of the complete market picture and deploy physician and APP resources to the appropriate places of care. We believe this strategy can absolutely improve patient flow and experience, especially when paired with the Patient Journey Program.
CASE STUDY: BOOSTING EFFICIENCY THROUGH STRATEGIC CHANGE
streamlined triage process, improved front-end operations, and optimized scheduling