Quality Improvement
Providing quality care is the foundation of our company. Whether that means designing the optimal process, designing the most effective staffing model, or hiring the right clinicians, quality patient care is always our focus and end goal. We believe in transparency amongst our clinicians and that metric scorecards should be both individualized and created at macro levels for the group. Core works with hospital leadership to identify areas for improvement and then sets short- and long-term goals, benchmarking Emergency Department performance against peers and similar hospitals. Using the mindset of a High-Reliability Organization, accountability at the individual and group levels helps provide a framework for continuous improvement. Core has identified the greatest possibilities for failures in the Emergency Department so that we can proactively work to reduce errors. In emergency medicine, for example, we know the most common malpractices cases and have designed training modules and educational programs to prepare for and treat those cases in a uniform way.